Terms and Conditions
Terms and Conditions
Effective Date: 1 April 2025
Welcome to Glytra Traders Private Limited. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase or using our services.
1. Acceptance of Terms
By accessing or using our website, you agree to these Terms and Conditions, our Privacy Policy, Returns and Warranty Policy, and Cookie Policy. If you do not agree to these terms, please do not use our services or purchase products from our website.
2. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the website after such changes indicates your acceptance of the updated terms.
3. Eligibility
You must be at least 18 years old to use our website and purchase products. By using our website, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding contract.
4. Account Registration
To make a purchase or access certain features on our website, you may need to create an account. You agree to provide accurate, current, and complete information when registering for an account. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.
5. Product Availability
We make every effort to ensure the availability of products listed on our website. However, we cannot guarantee that the products will always be in stock. If an item you ordered is out of stock or unavailable, we will inform you and offer alternative options or process a refund.
6. Pricing and Payment
- Pricing: All prices listed on the website are in Indian Rupees (INR) and are subject to change without notice.
- Payment: We accept various payment methods, including credit/debit cards, net banking, and digital wallets. Payment must be made in full at the time of purchase.
- Taxes: All applicable taxes, including Goods and Services Tax (GST), will be added to the total amount during checkout, as required by law.
7. Order Processing and Shipment
- Order Confirmation: Once you place an order, you will receive an email confirmation with details of the items ordered. Please note that this does not mean the order has been shipped.
- Shipping: Orders are typically processed within 1-3 business days. The shipping time may vary based on your location. You will receive tracking information once your order has shipped.
- Shipping Charges: Shipping charges are calculated at checkout based on your location and the weight of your order.
8. Return and Cancellation
Our Returns and Warranty Policy outlines the process for returning products and requesting cancellations. Please refer to that policy for more details on how to initiate returns, exchanges, and cancellations.
9. Product Descriptions and Accuracy
We strive to provide accurate and up-to-date information about our products, including descriptions, images, and pricing. However, we do not guarantee that the product descriptions are error-free or complete. If you find a discrepancy, please contact us for clarification.
10. User Responsibilities
You agree to:
- Use the Website for Legal Purposes: You agree not to use the website for any illegal, fraudulent, or unauthorized activities.
- Respect Intellectual Property: All content on the website, including text, images, logos, and designs, is protected by intellectual property laws. You may not copy, distribute, or reproduce any content without our prior written consent.
- Respect Other Users: You agree to use the website in a manner that is respectful to other users and does not interfere with the functionality of the website.
11. Limitation of Liability
We are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of the website or the products purchased from our site. Our liability is limited to the amount you paid for the product or service in question.
12. Force Majeure
We shall not be held liable for any delay or failure to perform our obligations due to circumstances beyond our control, including but not limited to natural disasters, labor strikes, or internet service disruptions.
13. Indemnification
You agree to indemnify and hold Glytra Traders Private Limited, its directors, employees, agents, and affiliates harmless from any claim, demand, or loss arising out of your use of the website or violation of these Terms and Conditions.
14. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms shall be resolved in the courts located in Delhi, India.
15. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Glytra Traders Private Limited
3/8, Asaf Ali Road, Near HDFC Bank, Central Delhi – 110002
Email: glytratraders@gmail.com | shopspire.co.in
Phone: 9211233827