Shipping Policy
Effective Date: 1 April 2025

At Glytra Traders Private Limited, we aim to provide you with a smooth and efficient shopping experience. This Shipping Policy outlines the terms and conditions regarding the delivery of products purchased on our website. By making a purchase on our website, you agree to the terms specified in this policy.

1. Order Processing Time

  • Orders are typically processed within 1-3 business days from the date of order confirmation.
  • Please note that processing times may vary during high-demand periods such as sales, holidays, or product launches.
  • You will receive an email notification with tracking details once your order has been shipped.

2. Shipping Locations

We offer shipping to all locations within India. At present, we do not offer international shipping.

3. Shipping Methods and Charges

  • Shipping Charges: Shipping charges are calculated based on the delivery address and the weight of the items in your order. You will see the exact shipping charge before completing your purchase during checkout.
  • Standard Shipping: We offer standard shipping, which typically takes 5-7 business days for delivery, depending on the delivery location.
  • Express Shipping: For faster delivery, we offer express shipping (available in select areas). Delivery time for express shipping is typically 2-3 business days.

4. Shipping Timeframe

  • Estimated Delivery Time: Once your order is shipped, the estimated delivery time will be displayed on your tracking information.
  • Delivery times may vary based on your location, availability of the product, and external factors (e.g., weather, logistics issues, or public holidays).

5. Tracking Your Order

Once your order is dispatched, we will send you a confirmation email with a tracking number. You can track the status of your order through our partner courier service’s website or by using the tracking information provided.

6. Lost or Damaged Items

While we take every precaution to ensure that your products are shipped safely, in rare cases where items are lost or damaged in transit:

  • Lost Shipments: If your order is lost during transit, please contact our customer support team immediately. We will initiate an investigation with the shipping carrier and work with you to resolve the issue.
  • Damaged Goods: If you receive an item that is damaged or defective, please refer to our Returns and Warranty Policy to initiate a return and request a replacement or refund.

7. Address Errors

Please ensure that the delivery address entered during checkout is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address information.

  • Address Corrections: If you notice an error in the address provided, contact us immediately at glytratraders@gmail.com or call 9211233827. We will do our best to make the correction before shipment.
  • Reshipping: In cases where a product is undeliverable due to incorrect address details, the customer will be responsible for any additional shipping fees incurred.

8. Shipping Restrictions

  • P.O. Boxes: We do not deliver to P.O. Box addresses.
  • Restricted Areas: Certain remote areas may have restricted shipping availability. If your location falls under such a category, we will inform you before processing your order.

9. Customs, Duties, and Taxes

Since we currently only offer domestic shipping within India, there are no customs duties or taxes for Indian orders. However, for international orders (if applicable in the future), the customer will be responsible for any customs duties or import taxes.

10. Changes to the Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page, and the updated effective date will be indicated.

11. Contact Information

For any questions related to shipping, tracking, or delivery, please contact us:

Glytra Traders Private Limited
3/8, Asaf Ali Road, Near HDFC Bank, Central Delhi – 110002
Email: glytratraders@gmail.com | shopspire.co.in
Phone: 9211233827