Privacy Policy
Effective Date: 1 April 2025

At Glytra Traders Private Limited, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services. By using our website and services, you agree to the terms of this policy.

1. Information We Collect

We collect various types of personal information to provide you with a better shopping experience. The information we collect includes:

a. Personal Identification Information

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (e.g., credit card details)

b. Usage Information

  • IP Address
  • Browser Type and Version
  • Device Information
  • Pages Visited
  • Time Spent on the Website
  • Referring URLs

c. Cookies and Tracking Data

We use cookies (as described in our Cookie Policy) to gather information about how you interact with our website. This helps us improve your user experience and tailor the content and ads to your interests.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Process Orders: To complete and manage your purchases, process payments, and ship products.
  • To Improve Customer Service: To personalize your shopping experience, respond to customer service requests, and address inquiries.
  • To Send Promotional Material: To send newsletters, special offers, and updates (if you opt-in for such communications).
  • To Improve Website Functionality: To monitor and analyze website usage, making improvements to user experience and performance.
  • To Comply with Legal Obligations: To comply with any applicable legal, regulatory, or governmental obligations.

3. How We Protect Your Information

We take the security of your personal information seriously and implement reasonable precautions to protect it. This includes:

  • Data Encryption: All sensitive data, including payment details, is encrypted using secure socket layer (SSL) technology during transmission.
  • Secure Storage: We store your personal information on secure servers and take appropriate security measures to protect it from unauthorized access.

However, no method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee complete security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:

  • Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies) who assist us in operating our business, processing transactions, and delivering services.
  • Legal Compliance: If required by law, we may disclose your information to comply with a legal process (e.g., a court order or government inquiry).

5. Your Data Protection Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: If your personal information is inaccurate or incomplete, you can request correction.
  • Deletion: You have the right to request that we delete your personal information, subject to certain conditions.
  • Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

If you would like to exercise any of these rights, please contact us at glytratraders@gmail.com.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you request the deletion of your information, we will do so in compliance with applicable data retention laws.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically for any updates.

Contact Information:
Glytra Traders Private Limited
3/8, Asaf Ali Road, Near HDFC Bank, Central Delhi – 110002
Email: glytratraders@gmail.com | shopspire.co.in
Phone: 9211233827